4 Abd's Privacy Policy — Your Data, Our Responsibility

1 Introduction & Scope

The 4 abd Privacy Policy explains how we handle your personal information. This policy applies when you visit the 4 abd website, open an account, place bets or play games, or contact our customer support.

4 abd is an internationally licensed online betting and gaming platform. We take our users' privacy seriously and comply with applicable international data protection laws.

• This policy applies to all users of the 4 abd website and mobile application.
• Available in both Bangla and English; in case of any conflict, the English version shall prevail.
• By continuing to use this platform, you are considered to have agreed to this Privacy Policy.

2 What Information We Collect

4 abd only collects information that is necessary to operate our services properly. We do not ask for anything beyond what is needed.

Information Provided Directly

• Full name and date of birth (for age verification).
• Email address and mobile number.
• Residential address.
• Payment details (bKash/Nagad/Rocket number, bank account information).
• Identity document details submitted for KYC verification.

Automatically Collected Information

• IP address and device information (device model, operating system, browser).
• Login time, session duration, and page visit history.
• Betting and gaming activity data.
• Browsing data collected via cookies and tracking pixels.

3 How Your Information Is Used

4 abd uses your information only for the specific purposes outlined below. It will not be used for anything else without your consent.

• Account Management: Registration, login, password reset, and account verification.
• Transaction Processing: To process deposits and withdrawals securely.
• Customer Support: Resolving your complaints or queries.
• Security: To prevent fraud, money laundering, and unauthorized access.
• Legal Obligations: Meeting the requirements of regulatory authorities.
• Service Improvement: Improving platform performance and enhancing the user experience.
• Promotional Communications: Sending you offers and bonus information with your consent.

4 Data Sharing & Third Parties

4 abd may share your information with certain trusted parties in limited, specific circumstances — but only on a need-to-know basis and strictly for defined purposes.

Who Your Data May Be Shared With

• Payment Providers: bKash, Nagad, Rocket, or bank — used solely to process your transactions.
• KYC Verification Agency: Via secure channels for identity verification.
• Law Enforcement Agencies: When required by a valid court order or regulatory directive.
• Technology Partners: Solely for operating the platform, and they are bound by our confidentiality agreement.

Who We Never Share Your Data With

• Advertisers or marketing companies.
• Data brokers or third-party databases.
• Any other betting or gaming platform.

5 Cookies & Tracking Technologies

4 abd uses cookies on its website to improve your experience and ensure the platform functions properly.

Cookie Type

• Essential Cookies: To maintain your login session and ensure account security. These cannot be disabled.
• Performance Cookies: To analyze site performance — fully anonymized data.
• Functional Cookies: To remember your preferred language and settings.
• Advertising Cookies: To show relevant offers — you can disable this from your browser.

Cookies can be managed in most browsers via Settings → Privacy → Cookies. Please note that disabling essential cookies may cause certain features to not work properly.

6 Data Retention Period

4 abd retains your data only for as long as necessary. Once that period ends, it is securely deleted.

• Account Information: For as long as your account remains active.
• Transaction Records: 5 years after account closure (as required by law).
• KYC Documents: 5 years after account closure.
• Log Files: 90 days, after which it is automatically deleted.
• Cookie Data: At the end of the session or after a maximum of 1 year.

7 Your Rights

As a 4 abd user, you have several important rights. Contact us to exercise any of them.

8 Children's Privacy

4 abd is strictly for users aged 18 and above. We do not knowingly collect any information from minors.

• Age is verified at the time of registration.
• If a minor has registered by mistake, please notify us immediately — we will close the account and delete all associated data without delay.
• If you have any concerns, parents are encouraged to reach out to us at support@4abd.net.

9 Security Measures

4 abd uses industry-standard security technology to protect your information.

• 256-bit SSL/TLS Encryption: All data transmissions are encrypted.
• Two-Factor Authentication (2FA): An extra layer of security for your account.
• Firewall & Intrusion Detection: Server-level protection.
• Regular Security Audits: Audited by independent third parties.
• Restricted Access Policy: Only authorized personnel have access to your data.

10 Changes to Privacy Policy

4 abd may update this Privacy Policy from time to time. We will notify you of any significant changes via your registered email or through a notification on the platform.

• The date of any change will always be noted at the top of this page.
• Continued use of the platform after any changes will be considered acceptance of the updated policy.
• For significant changes, fresh consent may be required.

11 Contact Us

For any privacy-related questions, requests, or complaints, feel free to reach out to us. Our Bengali-speaking team is always ready to help.

• Email: support@4abd.net
• 24/7 Live Chat: Use the chat button at the bottom-right corner of the platform.

We will respond to any data deletion or correction request within 48 hours.